Kova Service1.14.0 - App Store

Kova Service enables your service technicians to access their data when on-site with the customer.

With Kova Service, the technicians can view service orders and requests, including; customer information, service call information, home information, options, and more!

In addition, the technicians can take pictures of the completed work and optionally use third-party signature applications to sign off the service orders.

Note: To use Kova Service, you must have installed Kova builds 2019.1.818, 2020.1.6596 or 2020.2.6597

Version History - Added section listing all open tasks
- Users can now define the name of a task created on the mobile app (if Kova supports it)
- Added ability to search vendors
- Fixed bug causing date picker not to display property when selecting date, start and end times of a new task.
- Added log out button
- Fixed issue of reason codes not being available on Kova versions 2018.2 or older 1.14.0 01/05/2023 * New app icon and splash-screen
* Service Order Item screen displays a consolidated Defect Codes header
* New screenshots 1.13.0 08/10/2022 * Replaced main menu button icon to 'hamburger menu'
* Added 'OK' and 'Cancel' buttons to date/time picker 1.12.0 01/05/2021 [*] Removed "Enable Document Portal" app setting
[*] Disabled menu button when service order item is not Scheduled or Completed
[*] Replace all 'photo' icons with 'paperclip' icons
[*] In the service order details page, added paperclip icon to the 'Attachments' section (like we already do for the 'More Notes' section) when there are attachments
[*] Changed default text in new attachment note from "S/O Pictures" to "S/O Files" since any type of file can be an attachment
[*] User is now able to view attachments for a Service Order Item 1.11.0 11/17/2020 [*] New About section
[*] Improved contrast between list headers and content
[*] Ability to sort by community and lot in Week view
[*] User is now able to select individual pending actions to cancel
[*] Disabled menu button if service request item is not in the Open state
[*] Added ability to capture user session data information
[*] Fixed issue of app content not being visible when Dark Mode is enabled 1.10.1 08/29/2020 Enhancements:
Remember the previously used date and time when creating new service orders
Service order times are now set in 15 minute increments.
Ability to see service orders completed by the service tech in the Completed Service Orders view 1.7.3 09/13/2018 iPhone X support
Filter Service Orders that have been marked Completed by the Vendor
Support for activating the app through email 1.7.2 02/08/2018 Bug Fix: Error when changing dates 1.7.1 09/03/2017 Various bug fixes. 1.7.0 08/30/2017 New Features:
- Create tasks from Service Requests and Orders
- Reschedule tasks and Service Orders
- Complete tasks and Close Service Request Items
- Create Service Request Items
- Edit Service Request Item descriptions
- Create Service Orders for other techs
Bug Fixes:
- Service Order costing is now at item level
- Blank white screen when using speech recognition on Service Orders 1.6.0 09/15/2015 Show which Service Request Items have a Service Order associated with them. 1.5.1 06/25/2015 New Features:
- iOS 8 support
- iPad support
- Create Service Orders
- Search Customer details

Note that this version requires at least iOS 8 to run. 1.5 03/02/2015 1.3 01/01/2014